This updated video provides an updated overview of On Call Central’s functionality and how it can benefit your business.
Ringtone: The On Call Central Blog
Calculating Your Practice’s Medical Malpractice Risk
The August 18th issue of the New England Journal of Medicine contained what has to be one of the most robust studies of medical malpractice risk ever conducted. Anupam B. Jena and a bunch of other smarties at Harvard Medical … Read More
Why We Do Not Send Protected Health Information via SMS
At On Call Central, we take security and patient privacy seriously. One of the questions we frequently receive relates to the manner in which we send SMS notifications to providers. On Call Central SMS notifications are conspicuously absent of protected … Read More
Direct Notification Systems Outperform Live Operators
In the past several weeks I’ve been speaking with providers and practice managers frustrated by the quality of after-hours communications. Despite dissatisfaction with their current service, many providers have the impression that a live service is somehow better for patient … Read More
MGMA Annual Conference Demo
We just spent the last four days in Denver at the MGMA Annual Conference and received great feedback from attendees. We performed so many demonstrations of the software that we thought it would make sense to record a video demonstration … Read More
Top Ten Reasons To Fire Your Medical Answering Service
Over the past several months I’ve had the opportunity to speak with many physicians and practice managers interested in On Call Central as a replacement for their medical answering service. The discussions frequently return to a handful of key points, … Read More
Medical Answering Services And Documentation of Calls
In developing On Call Central as an alternative medical answering service, one of the issues we have attempted to address is provider non-compliance as it pertains to the process of documenting patient phone interactions. In research the scope of the … Read More